Call Accounts is a Cloud Hosted Telephone Management Solution which allows you to monitor and report on all your voice or data usage from your Telephone Systems installed at your business/'s
We monitor and report on all types of Telephone system eg Cloud, Hosted and Traditional on Premise PBX's
Why does your business need us?
Cost Management
Fully manage your telephony costs.
Allocate your service provider costs to employees, departments or cost centres.
Staff Productivity
Use telephony productivity reports to identify if your staff are in fact working and improve productivity. Weather they in the office or working remotely
Visibility
Gain Visibility of all your telephony data.
Get insights, reports and fine details. Make informed decisions
Analysis
Analyze your telephony data
Identify trends, see statistics and drill
down to identify employee abuse
Customer Engagement
Measure Customer engagements.
Track which customers are calling you most often, how long they speaking, and how quickly they being attended too
Create Awareness
Awareness and knowledge of being watched is the single most effective tool to quickly reduce call costs and improve staff behaviour.